
Even though the energy price cap is set to fall on October 1, which will cap the typical household bill at £1,923 compared to the current £2,074 in July, food and energy bills are still a struggle for many.
The government’s Winter Fuel Payment is designed to help eligible people to keep warm and pay their heating bills, and is in addition to any Cost of Living payments or other benefits.
So who is eligible for the Winter Fuel Payment and how do you claim it?
Here is what you need to know.
How much is the Winter Fuel Payment?
The Winter Fuel Payment is a one-off payment between £250 and £600 to help with heating costs.

The amount you get is based on when you were born and your circumstances between September 18-24, 2023. This is called the ‘qualifying week’.
Who is eligible for the Winter Fuel Payment?
You can get a Winter Fuel Payment if you were born before 25 September 1957.
Most people get the payment automatically if they’re eligible.
You do not need to claim if you get any of the following:
- State Pension
- Pension Credit
- Attendance Allowance
- Personal Independence Payment (PIP)
- Carers Allowance
- Disability Living Allowance (DLA)
- Income Support
- income-related Employment and Support Allowance (ESA)
- income-based Jobseeker’s Allowance (JSA)
- awards from the War Pensions Scheme
- Industrial Injuries Disablement Benefit
- Incapacity Benefit
- Industrial Death Benefit
However, if you don’t get any of these benefits, were born before 25 September 1957 AND either of the following apply, you’ll need to claim:
- you haven’t had the the Winter Fuel Payment before
- you’ve deferred your State Pension since your last Winter Fuel Payment

In some cases you can also claim if you’re the right age and live abroad – you’ll need to have:
- moved to an eligible country before 1 January 2021
- have a ‘genuine and sufficient link’ to the UK – this can include having lived or worked in the UK, and having family in the UK
How to claim
Most people don’t need to claim as the payment will be made automatically. But if you do need to claim, you have two options:
- claim by post – available now
- claim by phone – from October 4, 2023

To claim by post, download a Winter Fuel Payment claim form for UK residents and send it to:
Winter Fuel Payment Centre
Mail Handling Site A
Wolverhampton
WV98 1LR
To claim by phone, call 0800 731 0160 on weekdays 8am-6pm from October 4, or to use the textphone service contact Relay UK on 18001 then 0800 731 0160 for textphone.
You can also use the British Sign Language (BSL) video relay service if you’re on a computer.
There’s a different claims procedure if you live overseas – the forms you’ll need will shortly be available, or you can call 0044 (0)191 218 7777.
The deadline to make a claim for winter 2023 to 2024 is March 31, 2024.
MORE : Energy bills: Are you eligible to save £300 in new government scheme?
MORE : When is the next cost of living payment? Everything you need to know about the autumn £300 installment
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